Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Reductinn (“we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, maintain, and share the information you provide when you use our mobile application (“App”) and any related services (collectively, the “Services”). Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Email Address: We collect your email address when you create an account or contact us. This information may be used for authentication, communication, updates, and promotional materials.
Password: We collect a password of your choosing, stored in encrypted form, for account security.
Tinnitus Handicap Inventory (THI) Scores: We may collect THI scores pre and post your use of our CBT and TRT tools. These scores help us track improvements in tinnitus severity over time.
Other Usage Data: We may automatically collect anonymized usage data such as device information, IP addresses, and time spent on different features of the App to help improve our Services.

3. How We Use Your Information

Provide and Maintain the Services: We use your email and password to create and secure your account, and to deliver the features you have requested (e.g., CBT training, TRT sounds).
Communicate with You: We may send you emails about updates, new features, or other information that may be of interest to you. You can opt out of marketing emails at any time.
Analyze THI Scores: We compile pre- and post-THI scores to evaluate the effectiveness of our CBT and TRT offerings. Aggregated or anonymized results may be displayed in promotional materials. We may also use fictional or altered names in anecdotal examples (e.g., “Bob dropped 17 points”) to protect privacy.
Sharing with Affiliates: With your consent or as permitted by law, we may share your email address with trusted partners or affiliates for co-marketing or other promotional activities. You can opt out at any time by contacting us.
Improve and Personalize Our Services: We analyze usage data to enhance our App’s design, content, and functionality, ensuring a better experience for all users.
Legal Obligations: We may share your information where we believe necessary to comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Sharing and Disclosure

We do not sell your personal information. However, we may share information in the following situations:

Service Providers: We may share information with third parties who perform services on our behalf, such as data hosting or analytics providers. These service providers are contractually obligated to keep your information confidential and secure.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you of any significant changes involving your personal information.
With Your Consent: We will share your personal information with third parties if and when you specifically consent to such sharing.

5. Data Retention and Account Deletion

Data Retention: We retain your personal information, including email address and THI scores, for as long as your account is active or as necessary to fulfill the purposes described in this Privacy Policy. We may also retain certain information to comply with legal obligations, enforce our Terms of Service, or resolve disputes.
Account Deletion: You may request the deletion of your account and associated data at any time by emailing us at contact@reductinn.com. Upon receiving your request, we will promptly remove your personal data from our active databases, although we may retain certain information to comply with legal requirements or for legitimate business interests.
Mailing List Removal: If you wish to be removed from our mailing lists or opt out of marketing communications, please email us at contact@reductinn.com or click the “unsubscribe” link provided in any promotional email.

6. Data Security

We take reasonable precautions to protect your information from unauthorized access, loss, or misuse. Our security measures include encryption for sensitive data (such as passwords) and secure cloud storage providers. However, no data transmission or storage system can be guaranteed 100% secure. You are responsible for keeping your login credentials confidential and for notifying us immediately of any suspected breach of security.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from anyone under 13. If you are a parent or guardian who believes your child has provided personal information, please contact us at contact@reductinn.com, and we will take steps to delete such information.

8. International Data Transfers

Reductinn is based in the United States, and our Services are primarily operated from this location. If you access the App from outside the United States, your information may be transferred to and stored in servers located in other jurisdictions. By using our Services, you consent to such transfers in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes to our data practices. When we do so, we will post the revised policy and update the “Last Updated” date at the top. Your continued use of the Services after any modifications indicates your acceptance of the revised terms.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@reductinn.com
Address: Dirkes Medical, PLLC

Thank you for trusting Reductinn with your personal information. We are dedicated to protecting your privacy and providing you with a safe, supportive experience as you explore our tinnitus-related resources and programs.